Returns & Exchanges:
GSPRICEMART.com provides a 30 day refund, repair & replacement warranty. After 30 day period, all exchanges are made directly thru manufacturer unless otherwise stated. All warranty paperwork provided upon delivery of the product. Please obtain an RMA number and follow the returns instructions you will be provided with. For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued. Please Note, that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product.
All Product returns require an RMA (Return Merchandise Authorization) number. You will receive a response after we review your request, usually within 24hours! Product returns must be received by GSPRICEMART.com within 30 days from the date that your product was shipped out. All returns for refund are subject to a 15% restocking fee. Restocking fee will be waved on all DOA items that we are able to verify as defective during our testing process. Shipping charges & fees are not refundable. Customer is solely responsible for sending returned products to GSPRICEMART.com. We recommend using a reputable shipping company capable of providing proof of delivery and insurance for the entire value of your shipment. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only.
Unauthorized or Unmarked returns will not be honored and may be refused upon receipt and/or shipped back at the customer’s expense. Shipments that are refused without authorization, or that are returned due to an invalid address, are subject to a 15% Return Fee plus applicable handling fees.
Products sold with a Manufacturer or Direct Warranty must be returned directly to the product manufacturer for repair or replacement. For these items, the warranty policy from the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer or end-user.
GSPRICEMART.com strives to be as accurate as possible in our content and pricing. In the event a product is listed with an error in pricing or incorrect description, GSPRICEMART.com shall have the right to refuse or cancel any order whether or not the order has been confirmed and credit card charged. In the event that a credit card has already been charged and an order subsequently canceled, GSPRICEMART.com will issue a refund to the credit card account in the amount of the charge.
GSPRICEMART.com reserves the right to refuse service to anyone.